Fratelli Frontali Farm is particularly attentive and sensitive to the protection of privacy and of individuals’ fundamental rights and private sphere.Since the Internet can be a potentially risky tool for the circulation of personal data, we are strongly committed to complying with rules of conduct in line with Italian Legislative Decree no. 196 of 30 June 2003 (Italian Personal Data Protection Code, hereinafter also referred to as the “Privacy Code”), in order to ensure safe, controlled, and confidential browsing online.Here you will also find the basic principles that inspire Fratelli Frontali’s privacy policy when data has been provided through paper forms or by telephone.This privacy policy may be updated over time, including as a result of amendments to applicable laws and regulations. We therefore invite you to consult this section of our website regularly.
Privacy Notice
As explained more fully in the sections where users may access services reserved for website users by providing their personal data, the requested data is used to respond to requests expressly and voluntarily submitted by the user. In particular, the collection and subsequent processing of personal data are intended to pursue the institutional purposes of Frontali, and in particular to:
- carry out the operations necessary for website registration, allowing users to stay informed about company news and to access sections reserved for registered users;
- receive purchase orders for our products;
- send the newsletter requested by the user
Likewise, when data is collected through paper forms or by telephone, our company will process such data exclusively for its own institutional purposes, in order to carry out the activities necessary to respond to the data subject’s requests, process orders, and keep customers informed about our products and services. The forms, whether paper or online, require data that is strictly necessary in order to provide the requested service, and failure to supply such data will make it impossible to proceed with the request. They may also include optional data.
Mandatory data is generally marked with an asterisk on online forms, while paper forms specify in the relevant notice which data is mandatory and without which the request cannot be processed. All processing carried out by Frontali is performed using paper, electronic, or telematic tools, according to procedures related to the purposes for which the data was collected and in compliance with the applicable security regulations, for the purposes specified from time to time in the notice provided to the data subject.
For purposes connected with the provision of the service requested by the data subject, data may be made available to third parties acting as independent data controllers, who provide services necessary to fulfil the user’s request, for example companies that package and deliver the ordered products, or to whom the communication of data is required by law or regulation.
Frontali may also process customer data for the purpose of sending advertising emails relating to its own products similar to those already purchased, as permitted by the Privacy Code, always giving the customer the possibility to object to the use of their data for this purpose. Likewise, in accordance with consumer protection regulations, Frontali may use customer data to send offers for its own products by post, provided that the customer has not objected. Finally, only with the customer’s consent, including consent given by telephone, Frontali may use the data for telephone sales activities or for surveys and market research.
Subject to consent, the data may also be used by Frontali to send advertising emails relating to its own products and services.
The data of registered users will also be processed in order to provide the email information service on Frontali products that has been specifically requested by the user, as well as to send any newsletter requested.
Personal data will be made available to persons expressly authorised by Frontali to carry out processing activities that are essential to achieving the purposes indicated above. The categories of persons authorised to process the data are specified from time to time in the relevant privacy notice.
In general, these include personnel responsible for providing the specific services, administration, management of information services, relations with current and prospective customers, marketing and sales, and call centre activities.
Finally, data may also be processed to comply with obligations laid down by law, regulations, or EU legislation, or, where required, may be made available to supervisory authorities.
Data Controller
The agricultural and agritourism business located at Via Carpi 7/P, RN, is the Data Controller pursuant to and for the purposes of the Privacy Code, as it determines how and for what purposes, as communicated in the specific privacy notice, users’ personal data is collected and used.
It also decides which tools are used to process the data and which security procedures must be implemented in order to guarantee its integrity, confidentiality, and availability.
The rights to deletion, amendment, rectification, and completion of the data voluntarily provided are guaranteed, as is the right to request that the data be blocked, made anonymous, or that processing be opposed for legitimate reasons or where the user does not wish to receive advertising material.
By exercising these rights, you will be able to control the use of your data even after it has been provided.
These rights may be exercised at any time by writing to: gualtierofrontali@gmail.com
In particular, you have the right to obtain:
- confirmation as to whether or not personal data concerning you exists, and communication of such data in an intelligible form, together with information on its origin and on the logic and purposes on which the processing is based if the processing is carried out using electronic means. Unless justified reasons exist, such a request may not be renewed more frequently than every ninety days;
- deletion, anonymisation, or blocking of data processed in violation of the law;
- updating, rectification, or, where interested therein, completion of the data;
- objection, in whole or in part, on legitimate grounds, to the processing of personal data concerning you;
- objection to the processing of personal data for the purpose of sending advertising material and interactive informational communications.
Data Processors
Your personal data may be processed, either manually or electronically or telematically, both directly by Frontali and by third parties who, having the necessary experience, technical skills, professionalism, and reliability, carry out processing operations on behalf of our company in order to provide a better service and ensure the highest level of satisfaction of your needs, while respecting the security and confidentiality of the information.
This may include, for example, companies that deliver ordered products to the customer’s address.
The complete and updated list of data processors may be requested at: poderevecciano@libero.it
or by writing to the postal address indicated in the previous paragraph.
Third Parties to Whom Your Data May Be Disclosed
Your data may be made available to third parties acting as independent data controllers for purposes connected with the provision of requested services, or in compliance with laws and regulations requiring such disclosure, as well as to supervisory authorities. As stated in the privacy notice section, with your consent Frontali may also use your data to send advertising emails concerning products or services of other companies operating in the fields of distance selling, e-commerce, marketing, and advertising services. In any case, the data will never be disclosed to the public.
What Cookies Are and How Frontali Uses Them
Cookies are pieces of information stored on your computer’s hard drive and sent by your browser to a web server, relating to your use of the Internet.
As a result, this information makes it possible to identify the services and websites visited and the options expressed while browsing online.
This information is therefore not directly and voluntarily provided by the user, but it does leave a trace of the user’s browsing activity.
In this respect, our company wishes to clarify that data collected through cookies will be used exclusively for strictly technical purposes, in order to ensure easier, more immediate, and faster access to the website and its services, as well as smoother browsing for each individual user.
They will never be used to create user profiles based on the sections of the site visited, the actions performed by the user on this site, or the user’s general browsing behaviour online.
Credit Card Security
Online purchases require the provision of the identifying details of the credit card and of its holder. Please note that Frontali Farm will never, under any circumstances, have knowledge of this information, because at the moment of the transaction the credit card data, including card number, expiry date, and cardholder details, will be collected directly by the issuing institution and by the credit institutions involved in the transaction process. Storage, methods of processing, and security measures are therefore defined by the institutions with which the credit card holder has their financial relationship. Please also note that Frontali accepts no responsibility for any unauthorised or fraudulent use of your credit card by third parties.
Security of Your Personal Data
Fratelli Frontali Farm adopts appropriate preventive security measures to safeguard the confidentiality, integrity, completeness, and availability of your personal data.
As required by the regulations governing personal data security, technical, logistical, and organisational measures have been implemented in order to prevent damage, loss, even accidental loss, alteration, improper use, and unauthorised access to your data. Similar preventive security measures are also adopted by third parties, acting as data processors, to whom Frontali entrusts processing operations on its behalf. On the other hand, Frontali shall not be held responsible for untrue information sent directly by the user, such as the accuracy of the email address, postal address, or other personal details, nor for information concerning the user that has been provided by a third party, including fraudulently.